This week, we're sharing the top 6 tips from our support team:
- Take close-up, in-focus photos. The photos should clearly capture the full details of the arches in and out of occlusion, all the way back to the rear of the molars. Use a good camera in conjunction with cheek retractors and intraoral mirrors.
- Check your impressions for imperfections like voids, bubbles, poorly-defined gum lines, unclear distal molar areas, etc. If the impressions aren't accurate, it's pretty likely that treatment won't work as planned. Find out what makes a good impression.
- When you are submitting a case it is your chance to explain what is happening with the case and what you want to accomplish. The more details you provide when submitting a case, the better. Do you want engagers to be placed on the lingual side of the teeth, or avoided altogether? Are you going to extract teeth before treatment begins? Do you want pontics? Or bars to fill the gaps between teeth? If you don't tell us what to do, we cant guarantee it's going to happen.
- Carefully review the treatment setup before hitting "accept." Evaluate each step of treatment to confirm that it matches what you want to prescribe for your patient. Examine the models for issues that might affect the treatment outcome. If you approve a setup with misshapen teeth or incomplete molars, that's what you're going to get in your aligners. Don't set yourself up for an unpleasant surprise down the line.
- When you request a revision, clearly restate what you are trying to accomplish, and what you want to change. It’s almost always best to submit new impressions or scans for a revision, so we can match the exact position of the patient's teeth. If that's not possible, and if the aligners fit well, we can use the existing models. But if the patient's teeth haven't been tracking, they may not be accurate.
- Remove engagers before you take new impressions. Engagers can cause tears and pulls in the impression material. Don't remove the engagers if you're requesting a revision based on existing models—we'll stage the case under the assumption that the existing engagers are still there.