Lost or Broken Aligners (Replacements/Remakes/Reproductions)

Patients lose or damage their aligners. It happens all the time. Aligners can be lost or damaged in a surprising variety of different ways: being left in a hot car, thrown away with lunch, eaten by the family dog. Our doctors -- and our support reps -- have heard it all.

If the patient has misplaced his aligners or if you are backtracking the treatment, you may want an aligner remade.

Solutions:

  • Contact support and we will happily manufacture a replacement aligner for you. See our Treatment Options for replacement fees. 

Note: We cannot remake aligners prior to a revision submission or prior to the request of a retainer which was based on new impressions. However, remakes of aligners prior to a retainer which was based on the last step can be processed. 

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