How to Submit Cases with a Carestream Scanner Tutorial

For this scanner, ensure you purchase the package that allows the exportation of STL files.  If you don’t have this version, you will not be able to export STL files.

Once you have this ability, it’s very simple.  Just save the two .STL files (upper and lower scan) onto your desktop with the arches oriented in occlusion. 

We only require the upper and lower arch scans because the positional data from the occlusal scan is embedded in the upper and lower files themselves. We know that some scanners generate three files, but since all the pertinent positional data is included in just the two, we don't need the third.

Upload STL Files into the Doctor Portal

1.  Log into the Doctor Portal and proceed through the steps of Creating an order.  Scans can be uploaded in the Records Uploader section.

2.  Select the tab for 3D-Models.

3.  Click on the dropdown menu to select scanner.

4.  Select Add Files to upload images from your files for both upper arch and lower arch.

Intraoral Scans

Scans are needed of both arches, even if you’re only treating one arch, so we can properly articulate the digital models for the setup.

• Select your scanner and either drag and drop the files directly into the box or you can click within the box to upload.
• We only require the upper and lower arch scans because the positional data from the occlusal scan is embedded in the upper and lower files themselves. We know that some scanners generate three files, but since all the pertinent positional data is included in just the two, we don't need the third.