Online Store - Return Policy

You may ship all items to be returned to this address:

ClearCorrect

c/o Provider Resources

21 Cypress Blvd. Suite 1010

Round Rock, TX 78665

Unopened, unused merchandise

ClearCorrect will gladly accept returns on all unopened and unused merchandise items within 30 days of purchase. A full refund will be issued to the original method of payment. Refunds will only be issued once the items have been returned to our facilities and received by our Provider Resources department.

Opened, used merchandise

ClearCorrect will gladly issue a full refund in the original method of payment for any opened or used merchandise items, as long as the merchandise is in its original packaging and can be resold.  Any opened or used merchandise that cannot be resold, is no longer sterile, or is not in its original packaging may be returned for a credit on the provider’s account, minus a restocking fee.

Defective merchandise

For merchandise that is defective or otherwise unusable, a full refund will be issued to the original method of payment, or as a credit towards the provider’s account. The validity of the claim of defective merchandise will be determined on a case by case basis.

Shipping charges

ClearCorrect Will not refund any shipping charges.

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